Executive Support Specialist

Full Time



We are looking for a highly organized and customer-oriented individual who can handle both customer service and administrative duties. The ideal candidate should have excellent communication skills, the ability to multitask, and strong attention to detail.


  • Having a professional, empathetic, and positive attitude toward customers at all times.
  • Perform general administrative duties, including answering phone calls, responding to emails, and managing files and records
  • Quickly answering customer inquiries.
  • Determining and fulfilling clients’ needs to attain satisfaction.
  • Dealing with customer complaints, offering appropriate solutions and alternatives within set time frames, and following up to ensure resolution.
  • Processing orders, forms, applications, and requests.
  • Maintaining records of customer interactions, transactions, comments, and complaints.
  • Collaborating and communicating with co-workers as required.
  • Evaluating the effectiveness of the customer service process and providing feedback.
  • Ensuring customer satisfaction and delivering professional customer support.
  • Building strong and trustworthy relationships with customers through open and interactive communication.
  • Other duties as assigned by the executive or management team


  • Strong written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Ability to handle customer complaints in a professional and empathetic manner
  • Proficiency in using Microsoft Office and other customer service software
  • Ability to work under pressure.
  • Customer orientation and ability to adapt/respond to different types of characters


  • 1 Fully Functioning Desktop or Laptop – 1 for backup.
  • Intel Core i5 or higher – 16 GB Ram or more multitasking.
  • Backup for Power Outage – Generator/UPS or Alternative Location.
  • Headset with Noise Canceling feature.


  • Internet Connection of 25mbps or more.
  • Backup internet service of 5mbps or more.

Benefits of Working with Us

Competitive Salary

Enjoy a salary that mirrors your skills and opens doors to limitless opportunities.

Permanent WFH

Forget about stressful commutes and traffic hassles.

Weekly Payout

Get paid weekly for your hard work.


Ensuring the well-being of our team with comprehensive health benefits.

Flexible Schedule

Better work-life balance and ability to manage personal and professional responsibilities.

Paid Vacation Leave

Rest and Relax, We’ve Got You!

Career Growth

Explore internal mobility and abundant opportunities for your professional journey.

Tech and Internet Allowance

Stay Connected, Work Without Worries!

Application Process


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